OTA payout reconciliationLive

Every OTA payout, reconciled and posted to your PMS.

Import the statement from your OTA. StayAutomate matches every line to its reservation, posts it to your PMS and flags only what needs a person.

About one minute saved per payout line: 12,000 lines a year is 200 hours of work you stop paying for.

Used at Copenhagen Downtown Hostel · Capsule Hotel Nyhavn 63

OTA statement · sample Sample data
RES-20813 Mar – 5 Mar
214,00 €Posted

Matched to its reservation and bill.

RES-20843 Mar – 6 Mar
297,00 €Posted

Matched to its reservation and bill.

RES-20904 Mar – 5 Mar
164,00 €Amount mismatch

Bill balance 136,00 € · difference 28,00 €

Lines posted 1 to check
Two methods, both live

Post when the money arrives, or before the guest does.

Properties handle OTA payments in different ways. StayAutomate supports both, so you keep the setup that suits your front desk and your accounts.

Method ALive

Post when the payout arrives

Your PMS keeps what the OTA owes on its account until the money is in. When the statement arrives, StayAutomate matches it line by line and posts it.

  1. You import the payout statement from your OTA.
  2. Each line is matched to its reservation and bill, posted to your PMS, and the bill closed at zero.
  3. Any difference is flagged and explained. You decide what happens next.

Best if you record OTA payments when the money reaches your bank account.

Method BLive

Post before arrival

The OTA payment is posted on the reservation in advance, so the guest checks in with nothing left to pay. The payout is reconciled when it lands.

  1. Once the cancellation deadline and your grace period have passed, the OTA payment is posted on the reservation.
  2. When the payout statement arrives, each line is checked against what was posted.
  3. Cancellations, no-shows and differences become exceptions for you to review.

Best if your front desk needs a settled bill at check-in.

Not sure which one fits? We set it up with you during onboarding. You check the first payouts yourself; once you're confident, posting runs on its own.

Built for accountants

Nothing is written to your PMS without a live check.

Exceptions in plain language

Amount mismatch, unknown reservation, bill already closed: each exception says what happened and what to check.

No double posting

Every line is checked against what is already in your PMS before anything is written.

Full audit trail

Who imported, what was posted, when. Every action is logged.

Guest names never stored

Names on statements are ignored: matching runs on the booking reference.

Two-factor login for everyone

Every user signs in with two-factor authentication, whatever their role.

Rules you approve

Recurring exceptions can become rules, only with your approval. Rules (Beta)

Your OTAs
Booking.com Airbnb Expedia
StayAutomate
Reconciles & posts
Your PMS
Mews Live
Cloudbeds In progress

Payouts come in from your OTAs. StayAutomate reconciles them and posts them to your PMS.

What you need to start

  • A PMS with API access. Your PMS subscription must allow third-party apps to connect.
  • Less than a week. A 30-minute video call, then we connect your property and you're live.
  • No long contract. Paid monthly, three months' notice to cancel.
Book a demo

Close your next payout in minutes.

Book a 30-minute demo and see a sample payout go from import to closed bills.